SHIPPING

UberDesk Pro is delivered in two boxes:

1 box – the worktop – approx. 20 kg 

2 box –  the frame and other accessories – approx. 30-35 kg

In-stock quantities are shipped in 1-2 business days

Manufactured quantities – in approx. 2 weeks.

You can always check in-stock configurations at office@buldesk.com

UberDesk ships to entire EU

After online purchase you will be contacted by BULDESK for the order confirmation. 

Next there should be a payment via bank transfer to the bank account below citing the order:

BULDESK LTD.

BG15RZBB***********139

Raiffeisen bank

WARRANTY

The Statement of Warranty Terms and Conditions sets forth the warranties provided by BULDESK to its customers with respect to the Products purchased. By accepting delivery of the Products, you agree to be bound by and accept these terms and conditions.

The height adjustable ergonomic desk UberDesk Pro is warranted to be free from defects for seven (7) years from the date the product is accepted and delivered.

The Warranty covers parts and labor costs to repair your Product in the event your product fails to properly operate due to defects in materials or workmanship of the frame, electric motors, control box, controls or worktop. If we determine, at our sole discretion, that your Product cannot be repaired, we will replace it with a Product of like kind and quality that is of comparable performance.

In order to obtain performance of the warranty obligations, the original purchaser must return the Product together with proof of purchase. Customer shall prepay transportation charges to and from Manufacturer facility.

Support

To receive assistance please write an email to office@buldesk.com

Assignment of Rights

The warranties contained herein extend only to the original purchaser of the Products and no attempt to extend the warranties to any subsequent transferee of the Products shall be valid or enforceable without the express written consent of BULDESK.

Exclusion to Coverage

Damage to your Product caused by accident, abuse, neglect, intentional physical damage, misuse (including faulty installation, repair, or maintenance by anyone other than the Manufacturer’s authorized service provider), unauthorized modification, extreme environment (including extreme temperature or humidity), external condensation, mold, immersion/submersion in liquid (e.g. pool, bathtub, etc.), lightning, fire, flood, insect infestation, rodents, war, terrorism, computer software related failures, Acts of God or other external causes. Normal wear and tear of the desktop or painted finish Cosmetic damage to your product including but not limited to scratches, dents and broken plastic on parts that does not otherwise affect its functionality or materially impair your use. Products with a serial number that have been altered, defaced, or removed. Fees or costs related to third-party contracts, consequential or incidental damages, including but not limited to loss of use, loss of business, loss of profits, loss of data, downtime, charges for time and effort, or “no problem found” diagnoses. This Warranty or Extended Warranty only covers the desk, and shall not include items attached to the covered electric desk, such as components or add-on accessories, even if purchased with the electric desk. Accessories not covered include, but are not limited to, keyboard platforms, cable management trays, speakers, monitor arms, casters and CPU mounts.

Troubleshooting

If your desk is not functioning properly it may need to be reset. Unplug the mains cable for 20 seconds and plug it again. Initialize the desk again by holding down the button until the desks stops adjusting. If there is another issue with the desk, please contact BULDESK.